The use of one single information platform makes cross-departmenatal case management much more efficient
 | A Swiss Government organization is using a MatchPoint-based ECM to manage cases across business units and to enable the use of one single information platform |
In the wake of a fundamental reorganization, a Swiss Government unit had to merge the data from three line of business systems into one. A new SharePoint-based ECM platform was implemented, in order to support this move by not only merging the databases, but also the unstructured data, mainly documents.
The challenge was to design a SharePoint architecture supporting the creation and management of several hundred thousand new SharePoint sites each year. Even though the best practice guidelines provided by Microsoft suggested a solution that would have worked from a pure performance perspective, it soon became clear that the management overhead would have been disproportional, since the solution had to be spread over tens of thousands of site collections.
The decision to use MatchPoint was mainly due to its massive facilitation in managing this immane number of SharePoint sites. Being one of the first ever built high-volume MatchPoint applications, the solution is still running and performing.
MatchPoint Partner: itsystems, Switzerland